SaaS
SaaS
SaaS
Responsive
Responsive
Responsive
Project
Project
Project
Wisetail OnTrack Checklist
Wisetail OnTrack Checklist
Wisetail OnTrack Checklist
Wisetail OnTrack Checklist
Wisetail OnTrack Checklist
Wisetail OnTrack Checklist
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
OnTrack is an easy-to-use checklist solution that helps teams manage the variables that put your business at risk through tasks, understanding, and corrective actions. In conjunction with OnTrack AdminTool capabilities, managers can track and view activity compliance and gain insights into training gaps.
B-B
Business Model
SaaS
Product Category
End-to-End
Project Type
B-B
Business Model
SaaS
Product Category
End-to-End
Project Type
2022 - present
Timeline
Product Designer
My Role
2022 - present
Timeline
Product Designer
My Role
Requirement
Requirement
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
The existing OnTrack application was failing to resonate with potential users, leading to business losses for our client. To turn things around, we were tasked with a complete revamp of the product, including:
Enhancing the UX/UI to align with modern user expectations.
Introducing new features and functionalities to match market demands and stay competitive.
Redefining the overall product approach to ensure better engagement and usability.
Adapting the product to support new onboarding business, incorporating features tailored to emerging business needs and opportunities.
The goal was to upmarket OnTrack by creating a user-centric experience that not only improved adoption but also expanded business opportunities for our client.
Approach
Approach
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Traditional home management can be cumbersome and inefficient, leading to wasted resources and increased expenses. Users often struggle with high utility bills, maintenance issues, and the inconvenience of manually controlling appliances. There is a need for a comprehensive solution that simplifies home automation, reduces costs, and enhances user experience.
Solution
Solution
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
To address OnTrack’s usability challenges and support its business growth, we undertook a complete UX and UI redesign aligned with modern user expectations and the Wisetail brand language. The redesigned platform supports various user roles—Admin, Supervisor, and Employee—while improving task efficiency, compliance visibility, and day-to-day operations.
Key highlights of the solution included:
Location-Based Dashboard & Task Views
Users now experience dynamic views that adapt based on their assigned location(s), showing only relevant checklists and actions for that site. This helps streamline focus and reduce cognitive overload for teams working in specific branches or facilities.Contextual Checklist Management
Checklists are filtered and displayed based on the day’s schedule, location, and assigned responsibilities. Status indicators (due, overdue, upcoming, required) help users prioritize work clearly. Upcoming checklists are surfaced to build awareness of future tasks without enabling premature interaction.Flexible Action Creation & Tagging
Actions can be created either independently or directly from within a checklist flow. Reference media (images, videos, documents) can be attached for context, and user tagging enables clear ownership from the start.History Tracking
Past checklists and actions are easily reviewable via the history section—enabling transparency and audit-readiness—without allowing post-submission changes.Supervisor Support with Report Requests
Since supervisors do not have dashboard access, a system was designed for requesting reports from Admins, enabling data-driven oversight without adding complexity.Accessibility-Driven Visual Design
Color palettes and UI components were crafted for clarity and accessibility using Wisetail’s branding guidelines, ensuring consistency across the ecosystem.Scalable Design System
A modular style guide and design system were created to support seamless development and future feature additions.
Impact
Impact
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
OnTrack as a solution has delivered significant benefits to organizations by enhancing task management and operational efficiency. The key impacts include
Enhanced Productivity
OnTrack streamlines task management by allowing organisations to create, manage, and organise activities and audits based on priority, location, and due date. Its mobile-first interface enables team members to access checklists wherever needed, ensuring tasks are completed promptly and efficiently.Consistency Across Locations
By scheduling, assigning, and notifying team members of activities and checklists, OnTrack ensures uniform guest experiences across all locations. This approach eliminates the risk of missed tasks and fosters a culture of reliability and standardisation.Increased Accountability
OnTrack empowers employees to learn positive behaviours and meet expectations by providing tools for tracking and verifying task completion. Features like media uploads for completed activities and embedded training modules within checklists promote a culture that values accountability and consistency.Improved Insights and Compliance
With robust reporting capabilities, OnTrack enables organisations to monitor task progress, ensure compliance, and identify training gaps. Digital records of activities facilitate performance management and regulatory compliance, allowing managers to make informed decisions and address issues proactively.Seamless Integration with Learning Management
By combining task management with learning resources, OnTrack accelerates employee onboarding and training. This integration ensures that team members have access to necessary information at the point of need, enhancing their ability to perform tasks correctly and confidently.
Conclusion
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
The OnTrack platform enhancement was a pivotal project that reinforced the importance of designing scalable, efficient, and user-centric solutions. By addressing task management, compliance tracking, and user accessibility, the platform significantly improved workflow efficiency, role-based task clarity, and operational oversight within the organisation.
Key Learnings
Defining clear user roles ensured that platform functionalities aligned with employees and supervisors, improving task execution and accountability.
Ensuring accessibility compliance helped create an inclusive experience, making the platform more adaptable for diverse user needs.
Leveraging SME insights for research compensated for the lack of direct user access and helped shape the feature set to reflect real-world scenarios.
Standardising UI elements and styles through a well-defined style guide ensured consistency, reducing friction during implementation and maintenance.
Continuous collaboration with stakeholders allowed for iterative refinements, ensuring the solution met both business and user needs effectively.
